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NEW Volunteer Management Software - Easy Login, Shift Management, Profile Updates, and More!

Updated: Dec 2, 2019

Volunteer sign-up and registration SIMPLIFIED: Log-in now and follow the steps below:

We hope you like it as much as we do! There are so MANY benefits to our new and improved software:

  • Change or cancel your own volunteer shifts

  • Updates to personal information

  • Simple login process

  • And so much more!

Here’s How it Works

Our updated system requires that parents/guardians complete a new registration profile for EACH child - each Critter Crew volunteer in your family. At the same time, you’ll update your child’s indemnification form - all within this NEW initial registration step.

Once this registration is complete, ONLY your email address and your child’s first name are needed to LOGIN. You can register for ALL volunteer shifts on-site at Critter Barn or Farm on the GO! update your personal information, change or cancel your own shift, etc.

We’ve provided step-by-step instructions below on how to register your Critter Crew member in the new system and sign them up for volunteer shift(s).

Step #1: Critter Crew Volunteer Registration

Register and complete the full application form for EACH of your Critter Crew volunteers.

SELECT I am a new volunteer

Step #2: Complete the Critter Crew Volunteer Registration

Fill out the form with your email address, your name, your child’s name, along with the rest the information requested. Please note, you can use the same email address for multiple children.

Step #3: Sign the Disclaimer and Submit Registration

Please read and sign the disclaimer. CLICK Complete Application.

REMINDER: Once completed, you'll sign-in with your child’s first name and your email address.

Step #4: Select Your Volunteer Shift

Next, you’ll be redirected to the volunteer calendar and registration page.

This shows all of the dates available to volunteer. Select the option to view by Date or Calendar.

Simply CLICK the box in the top right corner to select your preference.



Step #5: Select Your Date(s) and Volunteer Shift(s)

CLICK on EACH of the dates and select the shifts for your child to volunteer.



Step #6: Confirm Your Volunteer Shifts

All of your child’s selected volunteer shifts will appear at the bottom of your screen. Double check your shift selection to make sure they are all correct.

Step #7: Select Your Volunteer Shifts

CLICK SUBMIT and your selections are entered and recorded.

A confirmation email will be sent to your email address. If you don’t get a confirmation email immediately, check your spam mailbox.

Step #8: Repeat these steps for EACH child

You will repeat each of these steps to register each of your Critter Crew Volunteers.

Once you have registered each of your Critter Crew Volunteers, you’re in the new system!

Step #9: NEW Login Process

Next time you sign your Critter Crew Volunteer, start at the main page, simply CLICK I am a returning volunteer

Enter in your email and the Critter Crew Volunteer’s first name to login. All their information will be saved into the system. All you have to do is select your date(s) and sign them up for their volunteer shifts!

If you have any questions regarding the sign-up process, or your Critter Crew volunteer’s shift, please don't hesitate to contact, call the office (616) 748-1100, or contact our volunteer coordinator, Makayla McKellips. Please text her phone or leave a message and she will call you back. (616) 283-8634.

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